Due to their cost and complexity, these operations tend to be limited to larger key customer accounts. Traditionally carriers and 3PLs rely upon significant trailer pools and power unit assets to manually manage large-scale drop-and-hook or trailer interchange programs. “ Convoy’s service is the first technology-driven drop-and-hook program of its kind. Evan Armstrong, President of Armstrong & Associates, Inc, commented: Convoy overcomes traditional drop-and-hook’s inflexibility with technology to dynamically price freight and then predictively route telematics-enhanced trailers to shippers that need capacity for unplanned volume. These market dynamics force shippers to convert what would have been a drop shipment into a live load, driving up overhead costs, reducing operational efficiency, and increasing risk to service quality.Ĭonvoy has expanded its drop-and-hook service, Convoy Go, across the routing guide to provide automated coverage of backup and spot freight. Seasonal storms and “Black Swan” events like the COVID-19 pandemic create additional unexpected surges in demand. However, shippers experience volatility in their supply chains every day. As a result, traditional drop services are used almost exclusively for primary contract freight on lanes with consistent volume. Large trailer pools must be precisely matched with available drivers and tractors, against freight that will keep them fully utilized to control costs. Convoy estimates that shippers using these services can save 9% of their annual freight spend on average, while increasing efficiency and service quality.Ī drop-and-hook driver can be in and out of a facility in less than an hour, whereas a live load takes 3 hours on average at both pickup and delivery locations. Shippers can now rely on a drop-and-hook coverage across primary, backup, and spot – all from the same provider. With its network of tens of thousands of carriers, a shared pool of telematics-enhanced trailers, and machine learning models that predictively route trailers to facilities across the country, Convoy Go can now flex in unprecedented ways to meet shipper demand. Convoy, a digital freight network, today announced new, automated drop-and-hook services for backup and spot freight, providing shippers with unmatched flexibility nationwide when unexpected surges occur.
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